Privacy policy

Effective Date: August 13, 2026

This policy complies with the Australian Privacy Principles under the Privacy Act 1988, regulated by the Office of the Australian Information Commissioner (OAIC).

Data Controller: Lireva

Physical Address: 39 Burke Parade, Gerroa NSW 2534, Australia

Support Email: hello@lireva.shop

Phone: +61 637755673

Website: lireva.shop

1. Personal Information We Collect

  • Order data: Full name, Australian delivery address, email, mobile number for order fulfilment and delivery alerts.
  • Payment data: Card details processed via PCI-DSS certified third-party gateways; Lireva never stores complete debit/credit card numbers on-site.
  • Website analytics: IP address, device info, browser data, cookies and browsing behaviour to improve store performance.
  • Customer correspondence: All enquiry messages sent to our support inbox.

2. Authorised Uses of Your Personal Data

  1. Process orders, pack items and arrange Australia Post delivery nationwide.
  2. Send order confirmations, tracking updates and customer service replies.
  3. Send marketing newsletters only with your explicit opt-in consent; one-click unsubscribe link included in every promotional email.
  4. Comply with Australian federal privacy, tax and consumer legal obligations.

3. Third-Party Data Sharing Rules

Lireva will never sell, rent or trade your personal information to external marketing businesses. Only minimal necessary data will be shared with:
  • Australia Post and domestic Australian courier providers
  • Licensed secure payment service providers

    All cooperating parties must fully adhere to Australian APP privacy standards.

4. Your Statutory Privacy Rights under APPs

You hold the legal right to:
  • Request full access to all personal records we store about you
  • Correct inaccurate name, delivery address or contact information
  • Request permanent deletion of your customer account and associated data
  • Withdraw marketing email consent at any time
  • Request data portability of your historical order records

    Submit all privacy requests via hello@lireva.shop. We respond within 30 calendar days per OAIC guidelines. You may lodge a formal privacy complaint directly with the OAIC if dissatisfied with our resolution.

5. Cookies & Website Tracking

lireva.shop uses functional and analytical cookies. You may disable or adjust cookie permissions through your web browser settings at any time.

6. Data Security & Breach Response Protocol

We adopt industry-standard end-to-end encryption to protect your personal and financial data. In the event of a serious personal data breach, we will notify affected customers and the OAIC immediately as required by Australian privacy law.

7. Privacy Enquiries Contact

Email: hello@lireva.shop

Postal Address: 39 Burke Parade, Gerroa NSW 2534, Australia